Frequently Asked Questions

We believe home is more than a place for your belongings—it's a feeling. TLC goes beyond traditional property management to create communities where residents feel cared for, supported, and truly at ease.

With responsive on-site teams, 24/7 emergency maintenance, pet-friendly living, and thoughtful services design to meet you where life happens, we focus on the details that make everyday living better. We don't just manage apartments, we care for you. Because at TLC Properties, You're Home.

• $50 application fee per applicant 18 and older
• $395 administrative fee per apartment home

Additional “move-in” costs include utilities, deposit alternatives, parking, etc. Application and admin fees are non-refundable.

​The one-time administrative fee reserves your apartment home and covers all administrative handlings regarding move-in/move-out and throughout your residency.

• 600+ Credit score​
• 2.5 times the proposed monthly rent

​​Not meeting these requirements does not mean automatic failure. Conditions may be applied if these requirements are not met.

• A balance due to another rental agency
• Bankruptcy filed within the past year
• Eviction action within the past 3 years
• Criminal history (please contact the property for more clarification)

FLEX Payments are an alternative way for residents to split their monthly rent payments into two payments on the 1st and the 15th of the month. This flexibility helps our residents better align payments with their financial schedule, reducing the risk of late fees and offering more control over their monthly budget.

​Renters insurance provides coverage for damage or other incidents to the apartment home. TLC requires all residents to obtain renters insurance either through their community or through a third party if personal property coverage is needed. If obtained through a TLC community, it will be a liability policy only.

​Subletting is not allowed at any point during your lease, this includes Airbnb, VRBO, or any similar platform.

Parking is open to residents and guests on a first-come, first-served basis. Covered parking is offered for an additional monthly fee, subject to availability.

Storage, water, trash, sewer, and internet are all included in your rent. Residents are responsible for electricity. 

​We offer on-call maintenance for emergencies outside office hours, please call (417) 862-6891.

Yes! Regency Towers is a cat-friendly community. Dogs are not permitted.

We require a one-time pet fee of $300 per cat, due at move-in or when the pet joins you. There is no monthly pet rent, even for short-term or corporate stays.

Regency Tower welcomes cats, but dogs are not permitted in the community. Because only cats are allowed, breed, size, and weight restrictions do not apply.

Residents may have up to three cats per apartment home, in accordance with TLC Properties’ pet policy.

Yes. If you decide to bring a pet after move-in, simply notify the leasing office, complete the required pet documentation, and submit the one-time pet fee at that time.

Regency Towers is a part of the Springfield Public School system, Missouri’s largest school district. Students residing in our apartment community will attend these schools: 

Rountree Elementary School
1333 Grand St, Springfield, MO 65804
417-523-4900

Jarrett Middle School
906 W Portland St, Springfield, MO 65807
417-523-6600

Parkview High School
516 W Meadowmere St, Springfield, MO 65807
417-523-9200
 

Yes, we offer security on a patrol rotation each day/night and for after-hours calls.